Frequently Asked Questions

To place an order, simply browse our website and add the desired items to your cart. Once you're ready to checkout, provide your shipping information and payment details.

While we strive to accommodate changes, it may not always be possible once the order has been processed. Please contact our customer service team as soon as possible if you need to make any modifications.

Our return policy outlines the conditions under which you can return a product.

Something about your order not quite right? Our 30-Day Return Policy is easy and ensures you love your purchase. All returns will be processed as store credit.

All return items must be unworn, unwashed, and have original tags attached. Diva Icon will not accept any returns if they have been worn, washed and show any signs of wear.

Styles that are not eligible for returns: All items that are on sale are FINAL SALE.

Yes, we offer gift wrapping services during Holidays. If Interested please refer to our chat and an agent will assist you from there. Please provide your Name and Email for the purchase.

We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and more.

Yes, our website uses secure encryption to protect your payment information.

To return an item, please follow the instructions provided in our return policy. You'll typically need to contact our customer service team to initiate the return process.

The return shipping costs will depend on our return policy. Please refer to the policy for specific details.